FAQ
General Questions
Your pet’s health is always our primary concern. We do not have sick pets here. In addition to our sanitation requirements and that we provide no veterinarian care, we support a healthy environment through our expectation that each pet is vaccinated in accordance with standard national respected requirements.
- For Dogs, vaccinations of DHLPP, Bordetella and Rabies will maintain your pets health in any environment.
- For Cats, the vaccinations of FVRCP, FELK and Rabies will do the same.
Boarding Questions
While they do see other dogs, we do not allow any dogs who did not come from the same home to kennel or play together.
- Mon - Fri: 7:30AM - 5PM
- Sat: 7:30AM - 12PM
- Sun: 3PM - 4PM for pick-ups only
- New Years Eve
- New Years Day
- Memorial Day
- Independence Day
- Thanksgiving
- Christmas Eve
- Christmas Day
We know things happen! If you are needing to drop off earlier then you expected, we will do everything we can to accommodate that.
Please know that during our busy season a kennel might not be available at that time.
As long it is medication given during our operating hours! Please discuss any medications or medical history with our staff when you book your reservation.
Grooming Questions
Grooming times will vary.
We require all of our grooming customers to drop off between 7:00 a.m. - 9:30 a.m. Once your pet is finished, they will give you a call and let you know. If you are not able to come back right away, no problem, we do not close until 4PM.
Prices vary between the size, breed, and coat condition. It is best for you to give us a call to get a quote. Please know, if there is any matting, there is a price increase which is often hard to tell without seeing the pet in person.
